Custom AI Simulations for Your Organisation
Every organisation faces conversations that generic training cannot cover. We design AI-powered simulations based on your challenges, your processes, your terminology and your real business.
Off-the-shelf training isn't always enough
Every organisation has conversations that are impossible to replace with generic content: • Difficult customer cases • Internal processes • Company policies • Healthcare pathways • Leadership standards • Sales methodology • Regulatory communication • Crisis situations Your people should practise the conversations they actually have — not someone else's.
Built around your reality
Business situations
Real conversations from your organisation.
Competency model
Aligned with your framework and behaviours.
AI Avatars
Personas reflecting your customers, employees or patients.
Industry language
Terminology your people use every day.
Assessment criteria
Scoring based on your competency framework.
Reports & Analytics
Insights for individuals, teams and the organisation.
What can we customise?
• Scenarios • Competencies • AI feedback • Avatar personalities • Company terminology • Decision paths • Difficulty levels • Languages • Branding • Reports
Typical custom projects
Retail / Customer service
Training employees to handle difficult customer situations, complaints, emotional escalation and company-specific procedures.
Healthcare pathways
Training healthcare staff in patient communication, difficult conversations, family communication and pathway-specific interactions.
Sales methodology
Practising conversations based on the company's own sales process, objection handling and client qualification model.
Leadership standards
Training managers in conversations aligned with the organisation's leadership model, feedback standards and decision-making principles.
How we build your simulations
Step 1
Discovery workshop
We understand your goals, competency model and real conversations.
Step 2
Conversation design
We build realistic scenarios with your experts.
Step 3
AI configuration
Avatars, behaviours, scoring and feedback are configured.
Step 4
Validation
Your SMEs review and test the simulations.
Step 5
Deployment
Available across your organisation.
From one scenario to an enterprise competency system
One custom simulation becomes part of your Digital Twin ecosystem: • Competency mapping • Development recommendations • Organisational insights • Benchmark data • Measurable progress
Build training your people will actually recognise
Replace generic role plays with conversations based on your own reality.