Metaskills
Case study · Healthcare

From prototype to real healthcare environments in Spain

Metaskills and MetaMedicsVR tested AI-assisted soft-skills training across Spanish universities and hospitals, to understand what it takes to deploy communication simulations in real healthcare. 5 full pilots • additional smaller trials • 6-month project • hospital ratings above 4.2/5

The challenge highlight

Would institutions adopt it at all?

The open question was not whether the technology worked, but whether hospitals and universities would accept AI-assisted communication training inside their existing programmes.

Technical constraints

Hospital Wi-Fi, whitelisting and approval for VR devices - the things that decide whether a pilot starts on time or not at all.

Operational reality

Device management, hygiene between users, scheduling around clinical shifts and supervision during sessions.

Where we tested highlight

University · web

University of Málaga

Phase 1: browser-based access, mostly individual sessions - technical feasibility and baseline feedback.

University · web

University of Granada

Phase 1: undergraduate and postgraduate healthcare students working through communication scenarios.

Hospital · VR

Antequera Hospital

Phase 2: smaller supervised VR groups, with pre- and post-session surveys.

Hospital · VR

Materno Hospital, Málaga

Phase 2: hospital pilot with the highest reported rating of the project - 4.43/5.

University · web + VR

San Juan de Dios Comillas

Additional site covering both web and VR delivery.

How it was deployed highlight

1

Phase 1 · universities

Web-based, individual sessions

Students worked through scenarios in the browser. The goal was technical feasibility and a baseline of how clinicians-in-training respond to an AI counterpart.

2

Phase 2 · hospitals

Supervised VR groups

Smaller groups in hospitals, with supervision, pre- and post-session surveys and qualitative feedback from staff.

3

Oct 2025 - Mar 2026

Six-month project

The full run from first university session to the closing hospital pilot.

What we learned highlight

Result

Hospital ratings above 4.2/5

Across hospital pilots, ratings stayed above 4.2 out of 5, with 4.43/5 reported at Materno in Málaga.

Result

Demand for more scenarios

Participants asked for wider coverage, particularly psychiatry and mental health scenarios.

Insight

Integration, not a demo

Institutions expected the training to sit inside structured programmes, not to be a one-off technology showcase.

Lesson

Localisation is clinical, not linguistic

Translating a scenario is the easy part. Clinical context, terminology and cultural expectations around difficult conversations differ between countries.

Thinking about a pilot in your own institution?

We can walk you through what worked in Spain, what did not, and what your IT and clinical teams would need to agree on first. Participant numbers for this project are being confirmed and will be published once verified.