What 117 participants across five Spanish pilot sites told us
Five healthcare and academic institutions, in a project that ran from October 2025 to March 2026. The ratings were good. The more useful half of the report is the list of things that were not, and this note publishes both.
VR Health Champions pilot evaluation, Spain, 2026
The campaign in numbers
Across five healthcare and academic institutions in Spain, in a project that ran from October 2025 to March 2026.
VR Health Champions pilot evaluation, Spain, 2026 (internal report).
Universities of Malaga and Granada, Hospital de Antequera, Hospital Materno-Infantil and San Juan de Dios Comillas.
VR Health Champions pilot evaluation, Spain, 2026 (internal report).
Average across the post-session surveys that were completed, not across all 117 participants. Coverage differed by site - 22 at Antequera, all 7 at Materno-Infantil.
VR Health Champions pilot evaluation, Spain, 2026 (internal report).
Same post-test group. Pre-test expectations were already high at 4,55/5, so this is expectations met rather than exceeded.
VR Health Champions pilot evaluation, Spain, 2026 (internal report).
Same post-test group, self-reported intention rather than observed behaviour.
VR Health Champions pilot evaluation, Spain, 2026 (internal report).
How did it go? campaign
The most important conclusion
What clinicians told us to fix
Put the patient in the room
The paediatric scenario had no visible child avatar. Clinicians said it broke the clinical authenticity of the whole exercise - and that the mother talking about her own wellbeing rather than the child was not how an emergency department behaves.
Translation is not localisation
The AI layer needed Castilian phrasing, not Spanish in general, plus domain-specific tuning. Clinicians reported abrupt, repetitive replies and misread clinical language.
A flat voice breaks the illusion
The voice system came across as mechanical and emotionally flat. The report rates replacing voices and adding emotional modulation as high impact for relatively low effort.
Feedback belongs after the conversation
Real-time feedback during the interaction broke conversational flow. Participants clearly preferred structured feedback afterwards - which is how the assessment is designed to work anyway.
More scenarios, harder ones
Clinicians asked specifically for psychiatric, mental health and difficult-conversation scenarios. The requests were about scope, not usability - which tells you where the perceived value sits.
Web first, VR where it earns its place
The hybrid model held up: browser access is the right entry point, and VR adds value in supervised settings with smaller groups. Institutional Wi-Fi was troublesome often enough that people fell back on phone hotspots.
Source
MetaMedicsVR, Metaskills
2026-03-31
Pilot evaluation carried out by MetaMedicsVR with partner institutions in Spain, within the VR Health Champions project. Internal report, not a peer-reviewed publication. The pilots at Hospital de Antequera and Hospital Materno-Infantil also drew regional press coverage.
Healthcare evidence
Related evidence
VR Health Champions in Spain
The project behind these pilots: who took part, what was deployed and what came out of it.
VR Health Champions in SpainUsability of avatar-based VR training
A separate study, 47 participants, on how usable the immersive VR training felt.
Usability of avatar-based VR trainingMetaskills for healthcare
How the platform is used in clinical and academic settings.
Metaskills for healthcare